Delivery Information

Orders placed will be dispatched the same or next day by Royal Mail Monday to Friday.  For International deliveries we use the Royal Mail International Tracked & Signed service. 

Orders Under £25 - 2nd Class UK Delivery - FREE

Delivery should take  2-3 working days from dispatch.

Orders Over £25 - 2nd Class Recorded Signed For™ UK Delivery - FREE

Delivery should take 2-3 working days from dispatch. You (or the recipient) will need to be present to sign for your delivery - if you or the recipient are out, the delivery driver will return the package to the local depot and leave a card collection for re-delivery to be arranged.

Deliveries to Hospitals and maternity wards

Unfortunately, due to increasing hospital security restrictions, it is not possible for us to accept orders with a hospital address, as delivery drivers cannot go onto wards to make the delivery and get a signature from the recipient. If we receive an order with a hospital address, we will endeavour to contact you and ask for an alternative delivery address and date that you would like your gift delivered.

Deliveries to the Highlands and Islands

Whilst delivery to most areas is 2-3 days from dispatch, deliveries to the Highlands and Islands can take a little longer. Postcodes for areas where longer delivery times should be expected are:

  • GY1 (Herm only)
  • GY9
  • HS2
  • KW16-17
  • PA61-75
  • PA78
  • PH30
  • PH41-44
  • ZE2-3

International Deliveries - Royal Mail International Tracked & Signed.

We are able to accept orders for world wide delivery using Royal Mail's 'International Tracked & Signed' service.  The table below shows the additional charges that apply to international deliveries:

Delivery Region Charge Coverage
UK FREE UK (England, Wales, Scotland,Northern Ireland, Isle of Man and Channel Islands)
Europe £10

Albania, Andorra, Armenia, Austria, Azerbaijan,
Belarus, Belgium, Bosnia and Herzegovina, Bulgaria,
Cayman Islands, Cyprus, Czech Republic, 
Faroe Islands, Finland, France, 
Georgia, Germany, Gibraltar, Greece, Greenland,
Holy City (Vatican City), Hungary,
Iceland, Ireland (Republic of), Italy, 
Kazakhstan, Kyrgyzstan,
Latvia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Malta, Moldova (Republic of), Monaco, Montenegro
Netherlands, Norway,
Poland, Portugal, 
Romania, Russian Federation,
San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Tajikistan, Turkey, Turkmenistan,
Ukraine, Uzbekistan

Rest of the World £16 Everywhere else not listed above.


International Delivery Charges will be added to your order at the checkout.

  • Delivery to Western Europe is normally within 2-5 working days.
  • Delivery to Eastern Europe is normally within 3-5 working days.
  • Worldwide delivery is normally within 5-7 working days.

Please Note: 

  • Overseas deliveries may be subject to local import duties and taxes. Novababy cannot be held responsible for any of these additional costs and they will need to be settled by the recipient.  Novababy can also not be held responsible for any Customs and Excise delays affecting the delivery.

  • Overseas delivery addresses cannot be verified, please ensure that you enter the correct address when ordering. Novababy will not be liable for any incorrect addresses given.